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Frequently Asked Questions

1- How do I register an account with 5Star Exchange?
Visit our website at www.5starexchange.net and click on the SIGNUP toolbar. You will be guided by our user friendly commands.
2- What is the minimum investment required?
You may start trading with as low as 0.001 BTC.
3- How is my money invested?
In order to invest with 5StarExchange, you will need to make a deposit to your Deposit Wallet by using Bitcoins. We accept only Bitcoins for the moment. All new deposits will be credited to your Deposit Wallet and you may purchase the contracts from either utilizing all the funds from your Deposit Wallet OR you may utilize 60% from your Deposit Wallet and 40% from your Profit Wallet. You may purchase up to maximum 10 BTC in one contract. Once the purchase of the contract has been done, you begin to generate your Profit Sharing Return (PSR) earnings.
4- Where will my money be invested?
Your money will be invested in Cryptocurrency Trading, Forex Trading, Arbitrage Trading and many other major indices. 5StarExchange will also be getting involved in many major projects in collaboration with most of the major banks of the world and major governments.
5- What are the bonuses that 5Star Exchange awards to its clients?
We have 4 types of bonuses. They are the Introducer Bonus (5% - 10%), Team Sales Bonus (5% -10%), PSR Affiliate (1% - 20%) and Team Sales Bonus Affiliate (1% - 7%). ( Please refer to the Business slide in our dashboard)
6- Will there be only 1 wallet or will there be several wallets? What are they and what are their functions?

There will be 3 different wallets namely :

i) DEPOSIT WALLET - Each time deposit is made using Bitcoins will be credited into this wallet. In order to invest you will have to purchase the contract with multiple of 0.001 BTC. You may purchase the contract by utilizing 100% BTC from your deposit wallet or using 60% from your deposit wallet + 40% from your Profit Wallet. Once you have purchased then the returns start running. A member may have as many investment contract packages as they please. You may also transfer your funds from here to other members but a fee of 2% of the transferred amount will be imposed. A withdrawal charge of 2% will also be charged for each withdrawal request.

ii) PROFIT WALLET - All your earnings will be credited to this wallet. You may withdraw funds from here to the company which will then be processed and paid within 7 working days OR you may also transfer among members but a fee of 2% will be levied. Minimum withdrawal limit is 0.005 BTC.

iii) WEALTH WALLET (coming soon) - A small percentage of 5% on your income will be deducted from your earnings except for earnings from the PSR. This amount will be credited to this wallet and you can only use this income for reinvesting in the business. However this amount is not withdrawable nor transferable. Funds in this wallet may only be utilized for reinvestment in the business.


7- Are there different ranks of investors?
Yes there are 3 different ranks of investors. They are as listed below with their requirements and advantages. (Please refer to our Business slide in our dashboard) :

a) ADVANCED - To qualify as an ADVANCED investor you must have directly introduced members and have accumulated sales of between 0 – 0.5 BTC. As an ADVANCED investor you will enjoy the Introducer Bonus of 5% and be able to earn the PSR Affiliate up to 5 generations (38%) and Team Sales Bonus Affiliate up to 5 generations (19%). Your team sales bonus will be calculated at 5% but capped at 0.03 BTC.

b) EXPERT - To qualify as an EXPERT investor you must have directly introduced members and have accumulated sales of between 0.501 BTC – 1.0 BTC. As an EXPERT investor you will enjoy the Introducer Bonus of 7% and be able to earn the PSR Affiliate up to 7 generations (40%) and Team Sales Bonus Affiliates up to 7 generations (22%). Your team sales bonus will be calculated at 7% but capped at 0.05 BTC.

c) PRO - To qualify as a PRO investor you must have directly introduced members and have accumulated sales of 1.001 BTC and above. As a PRO investor you will enjoy the Introducer Bonus of 10% and be able to earn the PSR Affiliate up to 10 generations (57%) and Team Sales Bonus Affiliates up to 9 generations (24%). Your team sales bonus will be calculated at 10% but capped at 0.1 BTC.

8- What is ROI Affiliate Bonus?
PSR Affiliate Bonus means whatever the investors earn from their investments contract, the introducer earns a percentage on it up to 10 Generations.
The percentages are as follows. (Please also refer to our Business slide in our dashboard) :

Generation 1 – 20%
Generation 2 – 10%
Generation 3 – 5%
Generation 4 – 2%
Generation 5 – 1%
Generation 6 – 1%
Generation 7 – 1%
Generation 8 – 2%
Generation 9 – 5%
Generation 10 – 10%

This means that if you have 10 generations in your network you have the potential to earn up to 57% of the network income.

9- What is Team Sales Bonus Affiliate?
Team Sales Bonus Affiliate is the amount a leader will earn from his downlines Team Sales Bonus by generation up to 9 generations.
The percentages are as follows. (Please refer to our Business slide in our dashboard) :

Generation 1 – 7%
Generation 2 – 5%
Generation 3 – 3%
Generation 4 – 2%
Generation 5 – 2%
Generation 6 – 2%
Generation 7 – 1%
Generation 8 – 1%
Generation 9 – 1%

This means if you have 9 generations in your group you have the potential to earn up to 24% of the network income

10- What are the documents required for registration and verifications?
There are no documents required for registration or verifications. A valid email address is sufficient.
11- Can I terminate my contract at anytime?
You may request to pre terminate the contract package at anytime but the amount accorded will be subject to the following terms and conditions : 
a) If you pre terminate your contract within the first 30 days, you will only receive 75% of the total initial capital.
b) If you pre terminate your contract between the 31st day to the 90th day you will only receive 85% of the total initial capital.
c) If you pre terminate your contract from the 91st day onwards you will only receive 95% of the total initial capital.

Once the termination request is approved the investment amount will be returned back into your deposit wallet. Here you will be able to sell your BTC to other members via wallet transfers at a rate agreed by both parties OR you may request for a withdrawal to the company and it will be processed and paid within 7 working days.
***Please take note that your investment capital is locked for 12 months if your contract is below than 0.01BTC

12- What are the indices that 5Star Exchange deals with?
We deal with crypto currency trading, forex trading, arbitrage, gold and many other major indices.
13- What are the returns given?
With our expertise and experience, you will be receiving a guaranteed BPR (BASIC PROFIT RATE) of 2.5% every 10 days.
You will also be given an additional TPR (Trading Performance Rate) of between 0% - 1% every 10 day depending on the trading performance.

14- Is there a contract involved?
Yes there is a contract upon successful signing up.

15- What is the duration of the contract?
The contract is valid for 360 days.
16- Can I extend my contract upon expiry?
Yes you may extend your contract upon expiry. 100% of the initial deposit will be carried forward to the new contract with an additional 20% of the invested amount as a fidelity bonus.
17- How can I make a deposit?
For the moment deposits are accepted via Bitcoins only but we are working on accepting major credit cards and debit cards and it will be made available very soon.
18- How will my earnings be paid?
It will be paid in BITCOINS that will be deposited into your profit wallet which can be accessible by you in your cabinet.
19- Are there any bonuses paid if I introduce peers to the business?
Yes there are introducer bonuses up to 10% as well as Affiliate bonuses up to 10 levels. (Please refer to our Business slide in your dashboard)
20- Can I register an account with 5StarExchange WITHOUT investing?
Yes you may but you will not qualify for any marketing bonuses. Marketing bonuses will only be paid upon your successful minimum investment and it will not be back paid. You will only qualify for Marketing Bonuses from the date that you invested onwards.
21- Are wallet transfers allowed?
Yes you may conduct wallet transfers among peers but only among deposit wallets and profit wallets.
22- Where is 5StarExchange registered in? What is the registered address?
We are registered in the United Kingdom at

STAR CAPITAL ASSETS L.P.
28 North Row Building
North Row,
London
United Kingdom
W1K 7DG

23- Is 5StarExchange involved in Crypto Mining?
No we are not involved in Crypto Mining
24- Is my account transferable in case of my sudden demise?
Yes it is in condition you have named a next of kin during registration.

Contact Us !!

Have a question, want to report a bug or just want to say hi? Contact the 5StarExchange team via email. P.s receive an awful lot of requests so please bear with us.
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